Refund & Return Policy

At Noiréa, we want you to feel confident when shopping with us.

Because our products are intimate in nature, returns may be restricted for hygiene and safety reasons once a product has been opened or used.

If your order arrives damaged, defective, incorrect, or has an issue that needs attention, please contact us as soon as possible at jannatislam110321@gmail.com.

When contacting us, please include:

• Your order number
• A description of the issue
• Clear photos or videos showing the problem, if applicable

We'll review your request and work with you on an appropriate solution.

Unopened Products
If an unopened product qualifies for a return under our applicable return requirements, please contact us before sending anything back. Do not return an item without contacting us first.

Damaged or Incorrect Orders
If you receive the wrong item or your order arrives damaged, please contact us promptly so we can review the situation.

Refunds
If a refund is approved, it will be issued to the original payment method. The time it takes for the refund to appear can depend on your payment provider or bank.

For any questions about returns or refunds, contact jannatislam110321@gmail.com.